Privacy Policy

All Rights Reserved. Tiles of Italy maintains and owns this website (the “site”). Tiles of Italy is a privately owned entity. Please see the section ‘Contact Us’ for further contact details for Tiles of Italy.

Type of information collected.

Tiles of Italy may receive, collect and store personal information such as email, name, contact numbers, etc. you enter on our website or provide us in any way from our site visitors. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications), comments, feedback, product reviews, recommendations, and personal profile.

 

How information is collected.

When visitors send a message through our contact form or when they subscribe to our newsletter. When you conduct a transaction on our website as previously mentioned, as part of the process, we collect personal information you give us such as your name, address, contact number and email address. Your personal information will be used for the specific reasons pertaining to the noted action. For example, if you send us a message, your contact information will only be used for communication and response directed to you.

Why information is collected.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
  5. To comply with any applicable laws and regulations.

 How information is stored, used, shared and collected.

Our organisation is hosted on the WordPress platform. WordPress provides us with the online platform that allows us to host our website and demonstrate our services to you. Your data may be stored through wordpress.com’s data storage, databases and the general wordpress.com applications. They store your data on secure servers behind a firewall. Information provided is not shared with third-party services and/or legal enforcement agencies, according to local regulations.

How we communicate with site visitors.

We may contact you to notify you regarding your enquiries, membership, marketing campaigns, promotions or updates via email, text message, etc. to resolve an enquiry, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our organisation, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Use of cookies and other tracking tools.

Our website employs the use of third-party services, such as WordPress, Facebook and other applications offered through the WordPress Plugin and App Platforms, placing cookies or utilizing other tracking technologies through WordPresses services, which may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.

 

Withdrawing your consent.

If you don’t want us to process your data anymore, please contact us at enquiries@tileit.co.za

Privacy Policy Updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and Contact information.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at enquiries@tileit.co.za

 

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